|
学校心理咨询师工作倦怠的成因及干预
|
Abstract:
学校心理咨询师常常面临较高的工作倦怠发生风险,这一群体普遍存在着高度的情感衰竭、成就感降低和人格解体现象。工作倦怠会影响学校心理咨询师的心理健康和工作表现,还会给来访者和组织带来一系列消极后果。学校心理咨询师普遍面临工作倦怠问题,且受到个体因素如自我效能感、情绪劳动和人格特征等,以及组织因素如工作环境、工作量等多重因素的影响。为了有效管理和缓解工作倦怠,需要从个体和组织两个层面实施针对性的干预措施。未来研究应深入探讨影响因素的交互作用和验证干预措施的持久性,以提供更有效的预防和干预策略。
School counselors are a high-incidence group for job burnout, exhibiting high levels of emotional exhaustion, reduced sense of accomplishment, and depersonalization. Job burnout can affect the mental health and work performance of school counselors, and also bring a series of negative consequences to visitors and organizations. School counselors widely face the issue of job burnout, which is influenced by various individual factors such as self-efficacy, emotional labor, and personality traits, as well as organizational factors like work environment and workload. To effectively manage and alleviate job burnout, targeted intervention measures need to be implemented at both individual and organizational levels. Future research should delve into the interaction of influencing factors and verify the sustainability of intervention measures to provide more effective prevention and intervention strategies.
[1] | Freudenberger, H.J. (1974) Staff Burn‐Out. Journal of Social Issues, 30, 159-165. https://doi.org/10.1111/j.1540-4560.1974.tb00706.x |
[2] | Maslach, C. (1986) Maslach Burnout Inventory. 2nd Edition, Consulting Psychologists Press. |
[3] | 杨婷丹. 小学班主任社会情绪能力对工作倦怠的影响研究[D]: [硕士学位论文]. 长春: 东北师范大学, 2022. |
[4] | Huebner, E.S. (1993) Burnout among School Psychologists in the USA: Further Data Related to its Prevalence and Correlates. School Psychology International, 14, 99-109. https://doi.org/10.1177/0143034393142001 |
[5] | Huebner, E.S. (1992) Burnout among School Psychologists: An Exploratory Investigation into Its Nature, Extent, and Correlates. School Psychology Quarterly, 7, 129-136. https://doi.org/10.1037/h0088251 |
[6] | Mills, L.B. and Huebner, E.S. (1998) A Prospective Study of Personality Characteristics, Occupational Stressors, and Burnout among School Psychology Practitioners. Journal of School Psychology, 36, 103-120. https://doi.org/10.1016/s0022-4405(97)00053-8 |
[7] | 蒋奖, 许燕, 张姝玥, 等. 心理咨询师工作倦怠调查[J]. 中国心理卫生杂志, 2004(12): 854-855, 835. |
[8] | 裴涛. 学校心理咨询师职业耗竭现状研究[D]: [硕士学位论文]. 南京: 南京师范大学, 2006. |
[9] | 卞小华. 学校心理咨询师工作倦怠与人格特征关系[J]. 河南职工医学院学报, 2014, 26(5): 618-621. |
[10] | Aafjes-van Doorn, K., Békés, V., Prout, T.A. and Hoffman, L. (2020) Psychotherapists’ Vicarious Traumatization during the COVID-19 Pandemic. Psychological Trauma: Theory, Research, Practice, and Policy, 12, S148-S150. https://doi.org/10.1037/tra0000868 |
[11] | Ensari, N. (2021) Pandemics and Burnout in Mental Health Professionals. Industrial and Organizational Psychology, 14, 71-75. https://doi.org/10.1017/iop.2021.6 |
[12] | Demerouti, E., Bakker, A.B., Nachreiner, F. and Schaufeli, W.B. (2001) The Job Demands-Resources Model of Burnout. Journal of Applied Psychology, 86, 499-512. https://doi.org/10.1037/0021-9010.86.3.499 |
[13] | Hobfoll, S.E. (1989) Conservation of Resources: A New Attempt at Conceptualizing Stress. American Psychologist, 44, 513-524. https://doi.org/10.1037/0003-066x.44.3.513 |
[14] | Huberty, T.J. and Huebner, E.S. (1988) A National Survey of Burnout among School Psychologists. Psychology in the Schools, 25, 54-61. https://doi.org/10.1002/1520-6807(198801)25:1<54::aid-pits2310250109>3.0.co;2-3 |
[15] | Cordes, C.L. and Dougherty, T.W. (1993) A Review and an Integration of Research on Job Burnout. The Academy of Management Review, 18, 621-656. https://doi.org/10.2307/258593 |
[16] | Rohland, B.M. (2000) A Survey of Burnout among Mental Health Center Directors in a Rural State. Administration and Policy in Mental Health, 27, 221-237. https://doi.org/10.1023/a:1021361419155 |
[17] | Butler, S. and Constantine, M. (2005) Collective Self-Esteem and Burnout in Professional School Counselors. Professional School Counseling, 9, 55-62. https://doi.org/10.5330/prsc.9.1.17n4415l163720u5 |
[18] | Boice, R. and Myers, P.E. (1987) Which Setting Is Healthier and Happier, Academe or Private Practice? Professional Psychology: Research and Practice, 18, 526-529. https://doi.org/10.1037//0735-7028.18.5.526 |
[19] | Dupree, P.I. and Day, H.D. (1996) Psychotherapists’ Job Satisfaction and Job Burnout as a Function of Work Setting and Percentage of Managed Care Clients. Psychotherapy in Private Practice, 14, 77-93. |
[20] | Hellman, I.D., Morrison, T.L. and Abramowitz, S.I. (1987) Therapist Experience and the Stresses of Psychotherapeutic Work. Psychotherapy: Theory, Research, Practice, Training, 24, 171-177. https://doi.org/10.1037/h0085701 |
[21] | 蒲梦璐. 高校心理咨询师工作倦怠与咨询自我效能感关系研究[D]: [硕士学位论文]. 上海: 华东师范大学, 2013. |
[22] | 周勋勋. 高校心理咨询师情绪劳动: 特征及与职业倦怠的关系[D]: [硕士学位论文]. 杭州: 杭州电子科技大学, 2014. |
[23] | Cianfrini, C.L. (1996) A Comparison of University Academic and Psychological Counselors: Burnout and Its Relationship with Social Support, Coping, and Job Satisfaction. University of California Press. |
[24] | Wityk, T.L. (2003) Burnout and the Ethics of Self-Care for Therapists. Alberta Counsellor, 28, 4-11. |
[25] | Richard, B.S., David, E.S. and Terry, C. (2003) Beyond Burnout: When the Counselor Needs Help. Journal of Psychoactive Drugs, 35, 4-10. |
[26] | Richards, K.A.R., Levesque-Bristol, C., Templin, T.J. and Graber, K.C. (2016) The Impact of Resilience on Role Stressors and Burnout in Elementary and Secondary Teachers. Social Psychology of Education, 19, 511-536. https://doi.org/10.1007/s11218-016-9346-x |
[27] | Loeb, C., Stempel, C. and Isaksson, K. (2016) Social and Emotional Self‐Efficacy at Work. Scandinavian Journal of Psychology, 57, 152-161. https://doi.org/10.1111/sjop.12274 |
[28] | Evers, W.J.G., Tomic, W. and Brouwers, A. (2004) Burnout among Teachers: Students’ and Teachers’ Perceptions Compared. School Psychology International, 25, 131-148. https://doi.org/10.1177/0143034304043670 |
[29] | 李雨航, 张春雨. 高校辅导员职业使命感与工作及生活满意度的关系[J]. 心理技术与应用, 2022, 10(10): 577-585. |
[30] | Maslach, C. and Goldberg, J. (1998) Prevention of Burnout: New Perspectives. Applied and Preventive Psychology, 7, 63-74. https://doi.org/10.1016/s0962-1849(98)80022-x |
[31] | Proctor, B.E. and Steadman, T. (2003) Job Satisfaction, Burnout, and Perceived Effectiveness of “In‐House” versus Traditional School Psychologists. Psychology in the Schools, 40, 237-243. https://doi.org/10.1002/pits.10082 |
[32] | Worrell, T.G., Skaggs, G.E. and Brown, M.B. (2006) School Psychologists’ Job Satisfaction: A 22-Year Perspective in the USA. School Psychology International, 27, 131-145. https://doi.org/10.1177/0143034306064540 |
[33] | Brown, M.B., Hardison, A., Bolen, L.M. and Walcott, C.M. (2006) A Comparison of Two Measures of School Psychologists’ Job Satisfaction. Canadian Journal of School Psychology, 21, 47-58. https://doi.org/10.1177/0829573506298830 |
[34] | Hosp, J.L. and Reschly, D.J. (2002) Regional Differences in School Psychology Practice. School Psychology Review, 31, 11-29. https://doi.org/10.1080/02796015.2002.12086139 |