Social media platforms like Instagram have increasingly become venues for online abuse and offensive comments. This study aimed to enhance user security to create a safe online environment by eliminating hate speech and abusive language. The proposed system employed a multifaceted approach to comment filtering, incorporating the multi-level filter theory. This involved developing a comprehensive list of words representing various types of offensive language, from slang to explicit abuse. Machine learning models were trained to identify abusive messages through sentiment analysis and contextual understanding. The system categorized comments as positive, negative, or abusive using sentiment analysis algorithms. Employing AI technology, it created a dynamic filtering mechanism that adapted to evolving online language and abusive behavior. Integrated with Instagram while adhering to ethical data collection principles, the platform sought to promote a clean and positive user experience, encouraging users to focus on non-abusive communication. Our machine-learned models, trained on a cleaned Arabic language dataset, demonstrated promising accuracy (75.8%) in classifying Arabic comments, potentially reducing abusive content significantly. This advancement aimed to provide users with a clean and positive online experience.
References
[1]
Peña-Bahamonde, J., Nguyen, H.N., Fanourakis, S.K. and Rodrigues, D.F. (2018) Recent Advances in Graphene-Based Biosensor Technology with Applications in Life Sciences. Journal of Nanobiotechnology, 16, Article No. 75. https://doi.org/10.1186/s12951-018-0400-z
[2]
Pulido, C., Ruiz-Eugenio, L., Redondo-Sama, G. and Villarejo-Carballido, B. (2020) A New Application of Social Impact in Social Media for Overcoming Fake News in Health. International Journal of Environmental Research and Public Health, 17, Article 2430. https://doi.org/10.3390/ijerph17072430
[3]
Wiederhold, B.K. (2020) Using Social Media to Our Advantage: Alleviating Anxiety during a Pandemic. Cyberpsychology, Behavior, and Social Networking, 23, 197-198. https://doi.org/10.1089/cyber.2020.29180.bkw
[4]
Allcott, H., Braghieri, L., Eichmeyer, S. and Gentzkow, M. (2019) The Welfare Effects of Social Media. American Economic Review, 110, 629-676. https://doi.org/10.1257/aer.20190658
[5]
Pearce, W., Niederer, S., Özkula, S.M. and Sánchez Querubín, N. (2018) The Social Media Life of Climate Change: Platforms, Publics, and Future Imaginaries. WIREs Climate Change, 10, e569. https://doi.org/10.1002/wcc.569
[6]
Buiten, M.C. (2019) Towards Intelligent Regulation of Artificial Intelligence. European Journal of Risk Regulation, 10, 41-59. https://doi.org/10.1017/err.2019.8
[7]
Sundararaj, V. and Rejeesh, M.R. (2021) A Detailed Behavioral Analysis on Consumer and Customer Changing Behavior with Respect to Social Networking Sites. Journal of Retailing and Consumer Services, 58, Article 102190. https://doi.org/10.1016/j.jretconser.2020.102190
[8]
Wegmann, E. and Brand, M. (2019) A Narrative Overview about Psychosocial Characteristics as Risk Factors of a Problematic Social Networks Use. Current Addiction Reports, 6, 402-409. https://doi.org/10.1007/s40429-019-00286-8
[9]
Orji, I.J., Kusi-Sarpong, S. and Gupta, H. (2019) The Critical Success Factors of Using Social Media for Supply Chain Social Sustainability in the Freight Logistics Industry. International Journal of Production Research, 58, 1522-1539. https://doi.org/10.1080/00207543.2019.1660829
[10]
Benitez, J., Ruiz, L., Castillo, A. and Llorens, J. (2020) How Corporate Social Responsibility Activities Influence Employer Reputation: The Role of Social Media Capability. Decision Support Systems, 129, Article 113223. https://doi.org/10.1016/j.dss.2019.113223
[11]
The General Authority for Statistics (2019) Saudi Youth Development Survey Bulletin.
[12]
41+ Top Social Media Statistics for 2024: Usage, Demographics, Trends. https://startupbonsai.com/social-media-statistics/
[13]
Aji, P.M., Nadhila, V. and Sanny, L. (2020) Effect of Social Media Marketing on Instagram towards Purchase Intention: Evidence from Indonesia’s Ready-to-Drink Tea Industry. International Journal of Data and Network Science, 4, 91-104. https://doi.org/10.5267/j.ijdns.2020.3.002
[14]
Hanley, S.M., Watt, S.E. and Coventry, W. (2019) Taking a Break: The Effect of Taking a Vacation from Facebook and Instagram on Subjective Well-Being. PLOS ONE, 14, e0217743. https://doi.org/10.1371/journal.pone.0217743
[15]
Neelakandan, S., Annamalai, R., Rayen, S.J. and Arunajsmine, J. (2020) Social Media Networks Owing to Disruptions for Effective Learning. Procedia Computer Science, 172, 145-151. https://doi.org/10.1016/j.procs.2020.05.022
[16]
Muneer, A. and Fati, S.M. (2020) A Comparative Analysis of Machine Learning Techniques for Cyberbullying Detection on Twitter. Future Internet, 12, Article 187. https://doi.org/10.3390/fi12110187
[17]
Marshall, A., Mueck, S. and Shockley, R. (2015) How Leading Organizations Use Big Data and Analytics to Innovate. Strategy & Leadership, 43, 32-39. https://doi.org/10.1108/sl-06-2015-0054
[18]
Krishnan, C., Gupta, A., Gupta, A. and Singh, G. (2022) Impact of Artificial Intelligence-Based Chatbots on Customer Engagement and Business Growth. In: Hong, T.P., Serrano-Estrada, L., Saxena, A. and Biswas, A. Eds., Deep Learning for Social Media Data Analytics, Springer International Publishing, 195-210. https://doi.org/10.1007/978-3-031-10869-3_11
[19]
McCormick, H., Cartwright, J., Perry, P., Barnes, L., Lynch, S. and Ball, G. (2014) Fashion Retailing—Past, Present and Future. Textile Progress, 46, 227-321. https://doi.org/10.1080/00405167.2014.973247
[20]
Kao, Y. and Venkatachalam, R. (2018) Human and Machine Learning. Computational Economics, 57, 889-909. https://doi.org/10.1007/s10614-018-9803-z