护患沟通在门诊输液室护理干预中的重要性分析
Analysis of the Importance of Nurse-Patient Communicationin Nursing Intervention in Outpatient Transfusion Room

目的：分析护患沟通在门诊输液室护理干预中的重要性。方法：选取202年5月至2021年5月进入我院门诊进行输液治疗的患者共200例作为研究对象，运用随机分组法将200例患者随机分为研究组和参照组，平均每组100例，参照组患者给予常规的护理干预，研究组患者在参照组患者基础上增加护理沟通技巧，两组经不同模式干预后，对比两组患者的护理满意度，对比两组患者的液体外渗、托针、穿刺不成功等不良事件的发生率，对比两组患者护理纠纷事件的发生率。结果：两组患者经过不同护理模式干预后，研究组患者的护理满意度明显高于参照组，研究组患者的不良事件发生率低于对照组，研究组患者的护理纠纷发生率显著低于参照组，两组对比差明显，具有统计学意义(p < 0.05)。结论：护患沟通在门诊输液室护理干预中具有重要意义，可以促进护患关系和谐，提高满意度，还可以降低不良事件的发生危险，减少护理纠纷事件的发生，值得临床护理上广泛应用。
Objective: To analyze the importance of nurse-patient communication in outpatient transfusion room nursing intervention. How: A total of 200 patients who entered the outpatient department of our hospital for infusion therapy from May 202 to May 2021 were selected as the study objects, and 200 patients were randomly divided into study group and reference group with an average of 100 cases in each group by randomization method. Patients in the reference group were given routine nursing intervention, and patients in the study group were enhanced with nursing communication skills on the basis of patients in the reference group. After different intervention modes, the nursing satisfaction of the two groups was compared, and the incidence of adverse events such as fluid exosmosis, needle support and unsuccessful puncture were compared, as well as the incidence of nursing disputes between the two groups. Results: After the two groups of patients underwent different nursing mode intervention, the nursing satisfaction of patients in the study group was significantly higher than that in the reference group, the incidence of adverse events in the study group was lower than that in the control group, and the incidence of nursing disputes in the study group was significantly lower than that in the reference group, the difference between the two groups was significant, with statistical significance (p < 0.05). Conclusion: Nurse-patient communication plays an important role in nursing intervention in outpatient infusion room, which can promote harmonious nurse-patient relationship, improve satisfaction, reduce the risk of adverse events and reduce the occurrence of nursing disputes, and is worthy of wide application in clinical nursing.