|
|
世界技能大赛酒店接待项目技能培训评估指标体系的构建
|
Abstract:
本研究从酒店管理专业实践教学出发，基于世界技能大赛构建酒店接待技能培训效果评价指标体系，为提高我国酒店管理专业实践教学质量提供一定的理论指导并对酒店教育培训实例进行具体评价分析，以查找不足，分析原因，有助于改进酒店管理培训方式方法。
Starting from the professional practice teaching of hotel management, this study constructs the evaluation index system of hotel reception skills training effect based on the World Skills Competition, provides certain theoretical guidance for improving the quality of hotel management professional practice teaching in China, and conducts specific evaluation and analysis of hotel education and training examples, so as to find out the shortcomings and analyze the reasons, which is helpful to improve the hotel management training methods and methods.
| [1] | 邓卓君. 酒店行业人才需求与职业院校人才供给匹配度研究——以中职为例[D]: [硕士学位论文]. 上海: 上海师范大学, 2018. |
| [2] | 冯安睿. 酒店管理专业实践教学评价研究[D]: [硕士学位论文]. 大连: 辽宁师范大学, 2019. |
| [3] | 中国教育部. 全国职业院校技能大赛章程[EB/OL].
http://www.chinaskills-jsw.org/content.jsp?id=ff8080817cfd4fa5017d3b6368bd001b, 2023-10-23. |
| [4] | 彭青, 谢旭东, 程露悬. 改革国际合作办学模式提升旅游高等教育水平[J]. 旅游学刊, 2004, 19(S1): 155-158. |
| [5] | Vandervoort, D.J. (2006) The Importance of Emotional Intelligence in Higher Education. Current Psychology, 25, 4-7.
https://doi.org/10.1007/s12144-006-1011-7 |
| [6] | Amoah, V.A. (1997) Tourism Education: Policy versus Practice. International Journal of Contemporary Hospitality Management, 9, 5-12. https://doi.org/10.1108/09596119710157531 |
| [7] | Kusluvan, S. and Kusluvan, Z. (2000) Perceptions and Attitudes of Undergraduate Tourism Students towards Working in the Tourism Industry in Turkey. Tourism Management, 21, 251-269.
https://doi.org/10.1016/S0261-5177(99)00057-6 |
| [8] | Olive, P. and Salvador, M. (2006) The Efficacy of University Training Programmes: A Semi-Parametric Bayesian Approach. Applied Economics Letters, 13, 511-518. https://doi.org/10.1080/13504850500400470 |
| [9] | Fromica, S. (2009) European Hospitality and Tourism Educa-tion: Differences with the American Model and Future Trends. International Journal of Hospitality Management, 3, 7-8. |
| [10] | Walmsley, A. (2012) Pathways into Tourism Higher Education. Journal of Hospitality, Leisure, Sport & Tourism Education, 11, 131-139. https://doi.org/10.1016/j.jhlste.2012.02.015 |
| [11] | 仲明明. 本科院校酒店管理专业“三个课堂一体”实践教学模式研究——以滁州学院为例[J]. 湖北经济学院学报: 人文社会科学版, 2018, 15(4): 149-151. |
| [12] | Phillips, J. (1991) Return on Investment-Beyond the Four Levels. Academy of HRD. |
| [13] | 周正江. 培训效果——需要怎样的评估模型[J]. 人力资源, 2007(1): 23-26. |
