全部 标题 作者
关键词 摘要

OALib Journal期刊
ISSN: 2333-9721
费用:99美元

查看量下载量

相关文章

更多...

A Competency Framework for Training of AI Projects Managers in the Digital and AI Era

DOI: 10.4236/jss.2023.115032, PP. 537-560

Keywords: Competencies, Artificial Intelligence, Digital Transformation, Technological Change, Competency Framework, DACUM Methodology, Project Manager

Full-Text   Cite this paper   Add to My Lib

Abstract:

In the context of a research project supported by the Montreal Pole of Higher Education in Artificial Intelligence (PIA), we have developed a competency framework for artificial intelligence (AI) project manager in the context of Industry 4.0. This framework aims at informing organizations on the state of the art of the competencies needed by any AI project manager and thus facilitate tasks such as recruitment or performance evaluation of managers. In parallel, it also aims to guide the AI management training strategies of educational institutions and training organizations in order to design training adapted to the reality of the workplace at all levels (college, university or professional). This article reports on the methodological research process that led to the co-construction of the competency framework, the resulting competencies and the resulting discussion due to the surprising findings on the emerging skills needed in the digital and AI era. Specifically, we employed a qualitative methodology that involves conducting a strategic survey, systematic literature review, and engaging experts through interviews and focus groups. We leveraged the DACUM method to construct the competency framework, which enabled us to facilitate exchanges between participants and capture the key competencies essential for an AI project manager. The main competencies and sub-competencies identified are also presented. We conclude with a discussion of the findings and recommendations for companies and training organizations.

References

[1]  Alain, P. (2009). PMBOK (Projects Management Book of Knowledge)—Principes.
http://alain.battandier.free.fr/spip.php?article3
[2]  Apprentissage à distance et innovation pédagogique (ADIP) (2017). Guide pour l’élaboration d’un référentiel de formation basé sur une approche visant le développement des compétences. Récupéré sur Projet Tempus de l’Union européenne. ADIP.
[3]  AUNEGE-FNEGE (2019). Référentiel prospectif des compétences management et gestion des affaires.
https://fr.calameo.com/read/001930171b6ed76373316
[4]  Bloom, B. S., Engelhart, M. D., Furst, E. J., Hill, W. H., & Krathwohl, D. R. (1956). Handbook I: Cognitive Domain.
[5]  Briand-Lamarche, M., Pinard, R., Thériault, P., & Dagenais, C. (2018). Développement participatif d’un référentiel de compétences pour favoriser l’utilisation de la recherche en éducation: une analyse critique. Canadian Journal of Education/Revue canadienne de l’éducation, 41, 524-553.
[6]  CEN (2014). European E-Competence Framework 3.0. IT Professionalism Europe (ITPE).
https://itprofessionalism.org
[7]  Coté, A.-M., & Su, Z. (2021). évolutions de l’intelligence artificielle au travail et collaborations humain-machine. Ad Machina: L’avenir de l’humain au travail, No. 5, 144-160.
https://doi.org/10.1522/radm.no5.1413
[8]  DeOnna, J. (2002). DACUM: A Versatile Competency-Based Framework for Staff Development. Journal for Nurses in Professional Development, 18, 5-11.
https://doi.org/10.1097/00124645-200201000-00001
[9]  FERA (2022). Le Forum économique de la relève d’affaires.
https://rjccq.com/wp-content/uploads/2022/02/Livre-blanc_fera-2022.pdf
[10]  Gilbert, P. (2006). La Compétence: Concept Nomade, Significations Fixes. Psychologie du Travail et des Organisations, 12, 67-77.
https://doi.org/10.1016/j.pto.2006.01.004
[11]  Jacob, S., Souissi, S., & Trudel, J. S. (2021). Intelligence artificielle et transformation du métier de gestionnaire. Chaire de recherche sur l’administration publique à l’ère numérique, Université Laval.
[12]  Karsenti, T., Robichaud, D., Williams-Jones, B., & Roy, N. (2020). Référentiel des compétences transversales: Favorisant l’intégration professionnelle des étudiants aux cycles supérieurs. Université de Montréal.
[13]  Kiron, D. (2017). What Managers Need to Know About Artificial Intelligence. MIT Sloan Management Review.
https://sloanreview.mit.edu/article/what-managers-need-to-know-about-artificial-intelligence
[14]  Mantha, Y., Yune, Y. J., Henderson, P., & Lin, W.-W. (2019). Cartographie de l’écosystème de l’IA en 2019. Jfgagne.ai.
https://jfgagne.ai/fr/carte-de-lecosysteme-de-lia-en-2019
[15]  Mckinsey Global Institute (MGI) (2017). Jobs Lost, Jobs Gained: Workforce Transitions in a Time of Automation (150 p). McKinsey Global Institute.
[16]  Nobre, R. M. (2020). How Artificial Intelligence Can Provide Support in Project Resource Management. MSc. Thesis, University Institute of Lisbon.
https://repositorio.iscte-iul.pt/bitstream/10071/21310/4/master_ricardo_silva_nobre.pdf
[17]  Norton, R. E. (2009). Competency-Based Education via the DACUM and SCID Process: An Overview. Center on Education and Training for Employment, The Ohio State University.
[18]  Norton, R. E., & Moser, J. (2008). DACUM Handbook (3rd ed.). Center on Education and Training for Employment, The Ohio State University
[19]  Oberer, B., & Erkollar, A. (2018). Leadership 4.0: Digital Leaders in the Age of Industry 4.0. International Journal of Organizational Leadership, 7, 404-412.
https://doi.org/10.33844/ijol.2018.60332
[20]  Oracle, & Workplace, F. (2019). From Fear to Enthusiasm: Artificial Intelligence Is Winning More Hearts and Minds in the Workplace. AI@Work Study.
[21]  Ordre des administrateurs Agréés (AdmA) (2019). Référentiel des compétences du gestionnaire en contexte québécois. AdmA.
https://www.adma.qc.ca/site/assets/files/5012/g-referentiel-competences-web_21jan19.pdf
[22]  Ordre des conseillers en ressources humaines agréés (CRHA) (2018). Guide des compétences des CRHA et CRIA. CRHA.
https://guide.ordrecrha.org/fr
[23]  Organisation internationale de la francophonie (OIF) (2009). Conception et réalisation d’un référentiel de métier-compétences. Guide No. 2. Guides méthodologiques d’appui à la mise en œuvre de l’approche par compétences en formation professionnelle.
https://www.inforoutefpt.org/ministere_docs/cooperation/guideMetho/guide2.pdf
[24]  Rana, D. (2018). The Future of HR in the Presence of AI: A Conceptual Study. SSRN Electronic Journal.
https://doi.org/10.2139/ssrn.3335670
[25]  Shao, Z. (2019). Impact Mechanism of Direct Supervisor’s Leadership Behaviors on Employees’ Extended Use of information Technologies. Journal of Enterprise Information Management, 32, 626-645.
https://doi.org/10.1108/JEIM-07-2018-0160
[26]  TechnoCompetences (2016). étude sur les compétences et les besoins de formation sur six professions clés en technologie de l’information.
https://www.technocompetences.qc.ca/wp-content/uploads/2018/11/2016_Etude_ABF_TECHNOComp%C3%A9tences.pdf
[27]  Ticoll, D. (2020). Skilling Canadians for Leadership in the AI Economy. Technation Canada.
https://technationcanada.ca/wp-content/uploads/2020/10/Skilling-Canadians-FINAL-online.pdf
[28]  Tremblay, D.-G., Psyché, V., & Yagoubi, A. (2023). Référentiel de compétences d’un gestionnaire de projet en intelligence artificielle (IA) appliquée à l’industrie 4.0 (version 1). Competency Framework, Version No. 1. Montréal: Université Téluq, 129 p.
[29]  Tremblay, D.-G., Yagoubi, A., & Psyché, V. (2022). Digital Transformation: An Analysis of the Role of Technology Service Providers in Montreal’s Emerging AI Business Ecosystem. In M. Ratajczak-Mrozek, & P. Marszalek (Eds.), Digitalization and Firm Performance. Examining the Strategic Impact (pp. 17-44). Springer Nature.
https://doi.org/10.1007/978-3-030-83360-2_2
[30]  World Economic Forum (WEF) (2022). Here’s Why the World of Work Urgently Needs to Put Skills First. World Economic Forum.
https://www.weforum.org/agenda/2022/03/work-skills-first/
[31]  Yang, C. H., & Chou, J. T. (2020). Exploring the Competency of Ground Service Staff: The Application of Interdisciplinary Education in College via the DACUM Analysis Method. PEOPLE: International Journal of Social Sciences, 6, 310-327.
https://doi.org/10.20319/pijss.2020.62.310327
[32]  Zundel, P. E., & Needham, T. D. (1996). Abilities Required by Professional Foresters in Practice. Forestry Chronicle, 72, 491-499.
https://doi.org/10.5558/tfc72491-5

Full-Text

Contact Us

service@oalib.com

QQ:3279437679

WhatsApp +8615387084133