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iBusiness  2023 

A Study on SaaS ERP Continuous Use Intention of Fresh Food Distribution SME

DOI: 10.4236/ib.2023.152007, PP. 99-111

Keywords: Dynamic Competitive Advantage, Dynamic Capabilities, Micro-Innovation, Information Technology

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Abstract:

As an important way to realize informatization, SaaS ERP has attracted more and more attention of enterprises. However, most of the existing research on SaaS ERP is focused on the discussion of issues related to the adoption of SaaS ERP, and there is still a lack of research on the intention to continue using SaaS ERP. This paper studies the factors that decide the SaaS ERP continuous use intention of small and medium-sized fresh food distribution enterprises. The results indicate perceived ease of use and perceived usefulness of SaaS ERP have a significant positive impact on their satisfaction with the application of SaaS ERP; Satisfaction and Top-management’s support have a significant positive impact on enterprises’ intention to continue using SaaS ERP; However, the security has no significant impact on enterprises’ satisfaction; External cooperation pressure and external competition pressure have no significant impact on SaaS ERP continuous use intention.

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