Governments are implementing E-Government systems to match the other
services due to the rapid worldwide development. Therefore, public sectors interact with many individuals; utilizing this
technology lowers costs, enhances services, boosts efficiency, and saves
time. The Government of Saudi Arabia has had various obstacles in serving its
populace. Poor service delivery and excessive Government operating costs
resulted from this manual service delivery. As a result, the Government
launched the E-Government systems, which provide services more quickly. As a result,
the report covered Saudi Arabia’s efforts to adopt E-Government, its
difficulties, and its objectives to advance the 2030 vision. This study examined
the adoption of E-Government systems using
the Unified Theory of Acceptance and Use of Technology(UTAUT) in Saudi Arabia. A sample size of 200 was
estimated using the Convenience
approach and received 58% of the response from employees and end-users
of the E-Government systems. Data were analyzed using MS-Excel and SMART PLS for testing the hypothesis and
applying the Partial Least Square
approach. The results of the hypothesis testing reveal several meaningful
relationships, including relative benefits, compatibility, security, management
support, performance expectations, perceived Usefulness of E-Government, ease of use by
reducing uncertainty to E-Government, and IT infrastructure by reducing
language on E-Government adoption.
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