Consistent evaluation of speakers is an integral
part of any training program. Bangladesh Civil Service Administration Academy
imparts training primarily for newly recruited administrative civil servants.
Depending on both primary and secondary data, this study examines various
issues related to the lack of credibility of the speaker-evaluation by the
participants to provide deep insights and potential solutions. Secondary data
was collected from 300 evaluation forms and the academic backgrounds of 20
regular speakers. A questionnaire-led survey was conducted among 36
participants of a training program to obtain primary data. Although the regular
speakers are usually highly educated and professionally experienced, the
one-sided subjective feedback remains critical to this evaluation process. The
statistical analysis of both primary and secondary data shows that the
participants do not invest enough time and thought for completing the
evaluation. A reluctance to put descriptive observations makes the outcome of the evaluation lose some of its
credibility. Participants have also pointed out a few critical limitations of
the form. Findings suggest that adding qualitative measures to the form can be
useful to provoke qualitative views from the participants and to obtain
constructive suggestions for the speakers. Further insights from the speakers
can be valuable to complement the outcome of this study. This study concludes
that the Academy must combine planned and incidental evaluations to revitalize
the effectiveness of the process.
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