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Problems That Double-Minority People Face in the Workplace and the Problem-Solving Process —Using the Examples of People Who Are LGBT and Non-Japanese

DOI: 10.4236/jss.2021.99044, PP. 593-609

Keywords: Double-Minority, Diversity Management, LGBT, Problem-Solving, M-GTA

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Abstract:

In this study, non-Japanese and LGBT people who are (or were) working in Japan were interviewed about the problems they face in finding or changing jobs and how they solve these problems. The interviews were recorded and analyzed using a qualitative analysis method named M-GTA with the consent of a total of 12 participants. As a result, four categories were discovered as the causes of problems and the criteria for solving them: “Standards for handling interpersonal relationships in the workplace”, “Way to utilize the unique nature of double minorities”, “Methods to deal with the external environment of the workplace” and “Diverse ways of being in an organization as an individual”. In addition, it was found that there are a total of nine processes for double-minority people in finding a job in Japan or working for a Japanese company, divided into three periods from problem occurrence to problem resolution: before joining a company (before coming to Japan), after joining a company, and after changing jobs (after returning to Hometown). In the future, it could be expected to start research focusing on transgender people to make the problem-solving process more accurate.

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