USABILITY OF INFORMATION SYSTEMS SOFTWARE IN PAKISTAN IN USERS PERSPECTIVE

The growth of a software industry is rapidly high due to the advancement of the new technology. Software projects have to maintain their quality and user friendly characteristics in order to compete with the competition environment. Therefore, no one can deny the significant role of human computer interaction in the improvement and development of the information System Softwares. Human interaction properties such as perception, usability, efficiency and cognitive play an important role to deliver the customer oriented information system. This study aims to express the perception of Information Systems Usability with respect to end users. Usability means the use of system by end users with easiness to achieve their goal. Results show that in Pakistan, mostly information system developers did not concern about the Usability property of HCI in software development process which was the root cause of unfriendly and low quality Information system’s production. The overall usability of information systems in Pakistan is very low. It is suggested that a merging of Usability during the life cycle of software development could make more customer oriented, successful, user friendly and better quality information system.