Stage SMS applications for timing out of patology results Diskapi model

Introduction and Objective: In this study, a short message sending application was presented to inform physicians, clinical management officers and patients about pathology results in the determined time, patient satisfaction, service efficiency and speed increase, and time and labor loss losses. Material and Method: The study was conducted to evaluate the effectiveness of the Short Message System (SMS) application conducted in the Pathology Clinic of D？？kap？ Y？ld？r？m Beyaz？t Training and Research Hospital, between the dates 01.03.2017 - 31.10.2017. The study is a retrospective descriptive research and the data is analyzed in Microsoft Excel. If the first message is not reported within 24 hours from the report time-out, the first message is sent to the clinical supervisor of the second message, if the report has not been released within 24 hours, the message is sent to the assistant physician. SMS information and reminder messages are sent to patients in standard format at the time of pathology. Findings and Conclusion: As a result of the study, it was found that the outpatient report of the pathology results was 756 in March while it fell to 339 in October and the time out in the pathology results was 10.5% in 8 months