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-  2018 

The Relations among Job Satisfaction, Job Stress, Burnout and Turnover Intentions of Employees of Religious Affairs: A Multi-case Study

Keywords: Din Psikolojisi,?? Doyumu,Tükenmi?lik,?? Stresi,??ten Ayr?lma Niyeti

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Abstract:

This research was conducted in order to determine job stress, job satisfaction, burnout, and turnover intention of employees of religious affairs.In addition, within the scope of the research, the interrelationships between related concepts, demographic variables that these employees belong to, and their level of relationship within the concepts are also examined. The research was conducted on 1125 employees of religious affairs from Turkey's seven geographical regions, especially from the metropolitan centers (Istanbul, Ankara, Izmir, Mersin, Gaziantep, Samsun and Erzurum). In order to collect the data, four different scale forms were used and the analysis was interpreted through a statistical analysis program.According to the results of the research, these employees have a low level of job satisfaction while experiencing moderate burnout. The employees of religious affairs, on the other hand, have a high level of job stress and moderate turnover intentions.While there are different researches in the literature that try to determine the burnout and job satisfaction of employees of religious affairs, this research is important because it is a pioneering study aiming to measure the work stress, which is known as the source of job satisfaction and burnout, and the turnover intention, which is the most important result of job stress. Summary The diversification of needs in the modern social system necessitated the formation of professional groups serving the society in different fields. The professions that are responsible for offering religious services to the community are religious employees. The various negativities and expectations experienced by the employees in business life constitute different kinds of stress sources; increasing stress, job dissatisfaction, burnout, absenteeism, and turnover intention to quit can lead to negative behaviors and attitudes. It is important to determine the work stress in the officials who are engaged with the society and offer religious services, such as religious employees. With this study, it is aimed to determine the work stresses, job satisfaction, burnout levels, and turnover intentions of religion employees. Plus, it is also aimed to determine the mutual interactions of these concepts. Job satisfaction is basically the attitudes, behaviors, and reactions of the employees towards their jobs. Burnout is defined as a psychological syndrome involving emotional exhaustion, depersonalization, and a diminished sense of personal accomplishment that occurred among various professionals who work with other people in

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