A Research Study over the Relationship between Job Satisfaction and Positive Psychological Capital among Female Employees in the Services Industry

Female labor force participation rate is higher in developed countries compared to the developing ones. Causes of this dilemma increase the number of scholarly studies in this field. Particularly female employment is higher in the services industry and studies over this sector would guide studies in female employees’ job satisfaction levels and their perceptions about work-life. The study aims to investigate the relationship between job satisfaction and positive psychological capital in 5 sub-industries of services industry, major employment industry in Turkey and in the world, over female employees by using a field research in the case of Canakkale Province in Turkey. The significance of the study arises from the research subject of the study, female employees and services industry. The research included 422 participants and findings revealed that the participants’ level of job satisfaction and positive psychological capital were high. The study concluded that a positive relationship existed between job satisfaction and positive psychological capital while financial and insurance services sector employees scored the lowest job satisfaction levels