Suplier Selection Applications: A Review from Information and Communication Technologies Perspective

Supplier selection process, which is gaining increasingly strategic importance in supply chain management, is treated as a multi-criteria decision-making problem inherently containing multiple conflicting, objective as well as subjective criteria. Being one of the most important sectors in this era, information and communications (ICT) sector acts as the leverage for other sectors. In this study, a survey is performed on the supplier selection applications from different sectors for the problem of supplier selection for the companies providing goods and services to ICT sector. Because of the contemporary nature of the ICT sector, the study mainly focused on resources after year 2000. Applied methods and selection criteria existing in extant literature are evaluated comparatively on a sectoral basis, and models and set of criteria that can be applicable to ICT sector are revealed. This study contributes to the literature by its focus on ICT and detailed analysis of the existing methods and criteria sets, and sheds light to both ICT and other technology-intensive sectors