RELATIONSHIP BETWEEN PERSON-ORGANIZATION FIT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE MEDIATING ROLE OF JOB SATISFACTION

This study aims to investigate how person-organization fit perceived by bank employees affects the organizational citizenship behavior and whether there is a mediating effect of job satisfaction in person-organization fit and organizational citizenship behavior relationship. Data for the sample was collected from 184 bank employees working in Karabuk, Turkey. The hypotheses were tested by hierarchical regression analyses. The results show that job satisfaction partially mediated the relationship between person-organization fit and dimensions of organizational citizenship behavior (altruism, conscientiousness, courtesy, sportsmanship, civic virtue). By examining the relationship between person-organization fit, organizational citizenship behavior and job satisfaction, this study allows bank managers to predict why person-organization fit perceived by employees results in increased organizational citizenship behavior