MARKETING 4.0: IMPACTS OF TECHNOLOGICAL DEVELOPMENTS ON MARKETING ACTIVITIES

Technological developments, which have transcended just being an innovation, have a profound influence on production processes and daily life of consumers by changing their habits and behaviors. Comparing the production technology and daily life of the 1950s with today, the changes are apparently noticed. Therefore, proceeding in a parallel manner with the changes in technology, marketing activities have converted to Marketing 4.0. Thus, in the light of literature, this study systematically aims to reveal the changes in marketing activities based on technological developments and to explain the distinctive features of each marketing stages. Hence, in this study firstly the changes in marketing activities are investigated in terms of changes in industry, markets and consumers. It is understood that marketing activities can be examined in four stages namely; Marketing 1.0, Marketing 2.0, Marketing 3.0 and Marketing 4.0. The differences of all stages are explained in detail. Finally, the transformation of marketing mix elements has been investigated based on technological developments. Thus, the relationship between technology and marketing has been addressed in a comprehensive manner