Case Study for Student Satisfaction of Munzur University

The aim of this study is to get views of 4th year undergraduate students (including students in extending section) studying at engineering faculty about the University and the program they enrolled. The sample of the study is 232 students attending the final year of engineering faculty at 2015-2016 fall semesters. 23 of these students were studying in Chemical Engineering, 20 of these students were studying in Food Engineering, 29 of these students were studying in Mechanical Engineering, 54 of these students were studying in Computer Engineering, 36 of these students were studying in Civil Engineering, 67 of these students were studying in Electrical-Electronics Engineering, 3 of these students were studying in Environmental Engineering. In order to get students’ views on university and the program they enrolled, the survey questionnaire consisting of 50 multiple-choice questions was developed by last year chemical engineering student. This questionnaire survey was prepared taking into consideration the student satisfaction survey of other universities. The content analysis of the developed survey questionnaire was made conducted by five faculty members and necessary arrangements were made in accordance with the recommendations of the faculty members. The findings are expected to be a useful guide for the academic institution