Effect of information technology services on hospital performance

Introduction and Objektive: The aim was to evaluate workers’ skills in use of information technology at the hospitals of Public Hospitals Association of Amasya and their opinion about effects of information technologies on corporate performance. Material and Method:By this cross-sectional study, stratified sample has been selected (n=310) and 99% of the sample (n = 307) has been reached among workers of Merzifon Kara Mustafa Pasa State Hospital and Gumushacikoy State Hospital (n=618). Survey-under-observation method was utilized. Assessments about the impact of information technologies on corporate performance were collected with the Likert-type responses (5: the best impact, 1: minimum impact), the average was obtained from individual points. In the SPSS 11.0 software, it was analyzed with Kolmogorov-Smirnov, Student-t, Mann-Whitney-U, Kruskal-Wallis and X2 tests. The p≤0.05 was accepted as statistical significance level. Nearly half of those who participated in survey were female. The ages of men and women were similar. Findings and Conclusions: health workers see themselves more competent in use of the Office programs, operating systems and Internet programs. It has been revealed that the training of health workers in information systems programs is insufficient, and impacts of their ages, professions, institution worked at, graduation, position in the organization and information technologies on corporate performance have been revealed as well. According to health workers, use of information systems and technologies increases employees` working speed, success and the interest in the job