A STUDY ON SUPPLY CHAIN ELASTICITY IN 4TH PARTY LOGISTICS COMPANIES

Purpose- In sectors such as logistics where scheduling is Tarafcularly important, the concept of resilience also gains importance. In this study, how resilience measures affect 4’üncü Taraf Lojistik companies examined through DHL case. Methodology- As a result of case study with a company with special applications for resilience, data were collected. Findings- Logistics companies aiming to increase resilience can create new and stronger customer base by increasing customer satisfaction with special warning applications for resilience. Conclusion- Resilience systems are essential for time-driven industries and for 4’üncü Taraf Lojistik companies that are managing supply chain activities for these type of industries. By improving resilience, 4’üncü Taraf Lojistik companies create value for the companies