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ISSN: 2333-9721
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-  2019 

Determination Of The Factors That Affect The Job Satisfaction And Job Satisfaction Level Of The Medical Representatives

Keywords: T?bbi Mümessil,?? Tatmini,Spector ?l?e?i,?KKV,AHP

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Abstract:

Job satisfaction is vital for the firms. The measurement of job satisfaction is based on those criteria. The main aim of this study is to measure the job satisfaction levels of the medical representatives carrying on a business in Kayseri, to determine and prioritize the criteria affecting job satisfaction, to detect the relationship between those criteria and job satisfaction. AHP, which is one of multi-criteria decision-making methods, was used to prioritize the criteria affecting job satisfaction. According to the Spector scale study results, the mid-level job satisfaction was observed and the highest satisfaction criteria appeared as the job itself, the communication and the co-workers. It was seen that there was a positive-directed relationship between 8 criteria determined based on the correlation analysis and the job satisfaction. According to ANOVA, it was seen that there was a statistical difference between the job satisfaction and the income groups and additional opportunities. The job satisfaction criteria- the communication, the director, the job itself, salary/wage and working conditions- were respectively prioritized. By measuring job satisfaction, the sectors or firms shall learn the job satisfaction levels of the employees, and it shall be the basis of the studies and improvements which the firms shall make in the future

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