WEIGHTING UNIVERSITY INFORMATION SYSTEM SELECTION CRITERIA BY SWARA METHOD: AN EMPIRICAL STUDY

Aim: It is aimed to weight various information system selection criteria according to their importance levels in order to select the best one among the alternatives which is planned to be purchased and used by universities. Method: The Step-by-Step Weighted Ratio Analysis (SWARA) method was used to weight the evaluation criteria. Findings: It was concluded that the criterion with the highest degree of importance is the "Satisfaction" and the lowest criterion is the "Information Processes" among the criteria used for selecting the information system that meets the expectations of the universities. "Functionality" and "Cost" were found to have the second and third important criteria respectively. Results: Aspects that must be considered while managing selection process of information systems that facilitates some vital process in universities such as communication, information generation, sharing of information, cooperation, etc. were highlighted in a hierarchical order