STRESS FACTORS AFFECTING JOB SATISFACTION AND JOB SATISFACTION IN HEALTH CARE WORKERS: AKDENIZ UNIVERSITY HOSPITAL NURSING SERVICES EXAMPLE

Purpose- The aim of the study is to investigate the job satisfaction and the stress factors affecting the nursing service employees in the Akdeniz University Hospital and to determine the factors affecting job stress and job satisfaction levels. Methodology- The study is a questionnaire study and the universe is composed of 795 Nurses working in Akdeniz University Hospital. Simple Random Sampling Method A survey study was conducted on 308 people. Reliability and validity of the survey conducted in Turkey Baltas (1998) Job Stress Scale and Minnesota Job Satisfaction Scale was used by carried. The Cronbach Alpha value was found to be 0.84. In the analysis of the data, frequency, percentage, standard deviations were used. Analyzes were performed in SPS 22.0 program. Findings- Significance was determined statistically in the internal, external and general satisfaction dimensions according to the education levels of the participants, occupational seniority and income level. In addition, as levels of stress decreased in participants, job satisfaction levels also decreased. Participants' stress scores were negatively correlated with internal external and general satisfaction dimensions and internal, external and general satisfaction decreased as stress levels increased. Conclusion- As a result of the study, education status, seniority, income level and willingness factors were found to have a significant effect on job satisfaction. It was understood that job stress, which is at a positive level, increased job satisfaction