The anger in municipal bus drivers and its relationship with sociodemographic characteristics

Purpose:This study was conducted to examine the relationship between anger level and anger expression styles with the socio-demographic factors of municipal bus drivers. Materials and Methods:The study was carried out with 95 bus drivers. The data were collected by means of question forms, State-trait anger, and anger expression scales. Results:The mean score were found to be: Trait anger 16,67±4,29, anger-in 15,05±3,31, anger management 25,12±4,97, and the anger-out 12,48±2,94. There is also a significant relationship between receiving anger management training and anger-out. There is a positive significant relationship between smoking duration (years) and anger control, years at work and anger-out. As being in consistency with other studies, the study has revealed that while the level of professional experiences increases the level of anger is decreased and when the years of working is higher in an institution, anger can be expressed more easily. The reflection of the problems at work as anger in the family life is a different subject examined. Conclusion:This study provides evidence of socio-demographic characteristics affecting the level of anger and anger expression of drivers. The results of the study can be taken into account when planning interventions for bus drivers in terms of expressing anger correctly and anger control