Communication is a very
crucial and significant element in an organization, and it is necessary forcreating collaboration within the work
environment that has effects on organizational performance and decision
making. This study on effects of effective communications on organizational performance using the systems
theory is
thus essential. The objectives of this study were to firstly identify the
factors affecting effective communication based on the systems theory and
secondly to devise a communication model that addresses these factors to
improve organisational performance. Aquantitative approach was used to describe and
analyse data collected for the study from 88 respondent
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