The
purpose of this phenomenological study was to understand the experiences of the
employees in terms of job engagement as a result of their management practices
in the workplace. It also described their coping mechanisms on the challenges
posed by management practices to remain engaged in the organization. The
qualitative-phenomenological research design was utilized where 6 rank and file
employees of the medium enterprises in General Santos City were picked to
undergo an in-depth interview. The results of the interview were transcribed,
translated, and coded to produce themes. As regards to experiences to management practices, the following
were the themes: trusting employees, clear communication, teamwork and
collaboration, the inconsistency of policy implementation, and lack of
recognition. As to their coping mechanisms to remain engage in the job, the
themes include acceptance of organizational culture, presence of family
support, proactive thinking and self-motivation, and job focus and commitment.
As to their insights for having highly engaged employees, the themes generated
were valuing employee, leadership by example, a proper channel of
communication, and authentic management recognition.
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