Promoting Organizational Citizenship Behaviour: The Roles of Leader–Member Exchange and Organizational Job Embeddedness

The study attempts to examine the role of leader–member exchange (LMX) on the organizational citizenship behaviour (OCB). The present study also explains the mediating role of organizational job embeddedness (OJE) on the relationship between LMX and OCB in a given sample. The study was conducted on a sample of 365 employees working in Indian banking industry. Survey research with a correlation statistical technique (correlation and hierarchical regression analyses) is utilized to measure the association of several variables. The results indicate that there is a significant relationship among the key study variables. The OJE was found to partially mediate the LMX–OCB relationship. The findings suggest that the organizations can proactively enhance both OJE and OCB through high quality of LMX. The study contributes to the existing literature of key study variables