Evaluating Inrole and Extrarole Behaviors Across Sectors

In this study, we explore whether sector distinguishes what we know about performance appraisals. We were particularly interested in two important aspects of the appraisal process: evaluation of inrole/task and extrarole/citizenship behaviors. We utilized a mixed experimental design with three within-subjects factors (task behavior and two types of extrarole behavior), each manipulated at two levels (high and low performance), and a between-subjects factor measuring sector of the respondent (private and public/nonprofit). We find that sector does matter in a common managerial task like performance appraisals. Public sector managers placed greater weight on task behaviors in making their appraisals than did private sector managers. Results regarding sector and extrarole behaviors were mixed. Implications and future research directions are discussed