Solving a Social Issue Using Information and Communication Technology

Abstract In this study, we have introduced an information and communication technology solution which enables the supporters of dementia patients to provide useful information or hints to the concerned parties (family member, etc.) and thus can support them in searching for such patients in case they go missing. Several simulation/onsite testings of the solution were executed with the participation of dementia patients, their family, dementia supporters and general residents of a city. According to the result of the testing, the solution was proved to be effective in searching for missing dementia patients and was highly evaluated by the concerned parties. While still there are some technical tasks need to be solved before taking the service to a commercial level, the feedback from probable users reflects that they think it is worth enough to pay a reasonable fee for using such a service