The Computer Social Worker: Regulatory practices, regulated bodies and science

Social work assessments, and in turn clinical judgment and intervention practices, are increasingly framed by standardised tools and technologies that are digitised. These tools and technologies mediate social workers’ relationships with services users, while also privileging, and in turn reiterating, particular identities and particular forms of knowledge. In this article, I am interested in how standardised tools and technologies, like computers, operate to mediate the relationship between social workers and services users. I work with an autoethnographic narrative in order to examine standardised social work practice. Methodologically, autoethnography rests within a reflexive frame of qualitative research, allowing us to excavate our experiences in order to understand how our lives are ordered and knowledge is socially constitutive. In mining this narrative, I am interested in the body, and in particular, the corporeal dimension of standardised practices. I historically locate these practices, and use the work of Michel de Certeau and Michel Foucault to examine how tools and technologies function in relation to the body, even when there is no direct physical, bodily contact. Ultimately I argue that there is a scientific discourse underpinning current clinical practice and I use the framings of Donna Haraway to understand the implications of this for social workers