Establishing Total Quality Management System in the Sports Clubs

This study purpose was to investigate the feasibility of establishing total quality management system in some selected sports clubs of Kerman province. This research used descriptive-analytical method. Also, Findings were analyzed using SPSS software, one sample T-test and Friedman test. In addition, staff training index with mean rank (90.4), physical and tangible factors of clubs with mean rank (65.3), staff participation with mean rank (64.3), statistics and information with mean rank (41.3) and responsibility and service index, senior management commitment with mean rank (11.3), respectively, have had the most influences on the feasibility of establishing total quality management in some selected sport clubs of Kerman province. This study results indicated that there was a significant difference between the scores average in all six variables of senior management commitment of the organization as responsibility and service, staff training, staff participation, statistics and information and physical and also tangible factors of the organization. This research results demonstrated that it is possible to establish total quality management in those selected sports clubs of Kerman province in terms of all six indexes, senior management commitment, responsibility and service, staff training, staff participation, statistics and physical and tangible factors