基于模糊层次分析法的建设项目组织效能评价模型
Organizational effectiveness evaluation model for construction projects based on fuzzy-analytic hierarchy processes

建设项目的有效管理和改进需要对其组织效能的科学评价方法。该文基于建设项目组织要素的相互作用机理, 将建设项目组织效能的表征要素分为组织目标、内部流程、资源能力、组织人员和外部利益相关者这5个方面构建组织效能评价模型。通过模糊层次分析法计算指标权重并采用等级化数据给出指标评价值, 用综合评价值全面衡量建设项目组织效能, 应用此模型对某大型水电工程的8个子项目的组织效能进行评价。研究结果表明: 1) 项目组织效能各内涵要素的权重大小相近, 但其中组织人员要素处于核心地位; 2) 综合评价模型能够给出各个单要素分析结果, 有助于针对性地改进管理、提升项目组织效能; 3) 综合评价值与直接评价值高度显著相关, 且与定性访谈的结论相一致, 验证了模型的有效性。
Abstract：Effective management of construction projects needs scientific methods to evaluate the organizational effectiveness. The interaction mechanism among organization elements of a construction project is used to evaluate the organizational effectiveness of construction projects (OECP). The effectiveness is divided into the organization goals, internal processes, resources and capabilities, organizational people and external stakeholders. Indicator weights are calculated by a fuzzy-analytic hierarchy process (F-AHP) while the indicators used by the hierarchical data and the OECP are evaluated by a synthesized evaluation value. This model is used to evaluate the organizational effectiveness of 8 sub-projects of a large hydropower project. The results show that: 1) the OECP factor weights are similar, with the organization staff being most important, 2) the model is able to analyze the results of a concern factor leading to targeted improvement of the management to improve the OECP, and 3) the synthetic evaluation has a high, significant correlation with the direct evaluation value. The quantitative ordering and qualitative interviews are consistent, which verifies the model's validity.