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- 2015
广州旅游目的地形象感知研究——基于网络文本分析
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Abstract:
旅游目的地形象会对旅游者的消费决策产生一定影响,准确地了解旅游者对广州旅游目的地形象的感知,是有效提升和完善旅游目的地形象的基础。利用ROST CM6软件对旅游者游记进行内容分析发现,旅游者感知广州旅游目的地形象的高频特征词,除广州外,排在前10位的有地铁、沙面、酒店、上下九、广州塔、教堂、甜品、长隆、陶陶居、早茶,游客感知的广州旅游目的地形象可以归纳为:美味的特色小吃、现代化城市景观、优美的岭南古迹和建筑、独特的街巷景观四大特色,通过对高频词进行编码,提炼出建构广州旅游目的形象属性分析类目有交通、住宿、餐饮、游览、购物5个主类目以及15个次类目,并且从旅游形象属性频次统计来看,主类目中,餐饮和游览形象属性的游客感知度较高,是广州最突出的旅游形象要素。
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