强制性公民行为对工作倦怠的影响机制——一个被中介的调节效应模型

摘要 依据已有的相关理论与文献，基于313名员工的问卷调查数据，采用相关分析、层次回归分析等方法，探讨了员工的组织公平感在强制性公民行为与员工工作倦怠间的传导机制，并分析了员工心理资本的调节作用.结果表明:强制性公民行为对员工工作倦怠具有显著的正向影响;员工的组织公平感在强制性公民行为影响员工工作倦怠的过程中起中介作用;员工的心理资本水平调节了强制性公民行为通过员工组织公平感影响员工工作倦怠的中介作用.
Abstract：Based on the relevant theories and literatures together with a survey questionnaire from 313 employees， the transfer mechanism of employees’ perceptions of organizational justice between compulsory citizenship behavior and employees’ job burnout was investigated， and the moderating effect of employees’ psychological capital was tested. The results showed that compulsory citizenship behavior has significant positive impacts on employees’ job burnout， employees’ perceptions of organizational justice mediate the relationship between compulsory citizenship behavior and employees’ job burnout， and employees’ psychological capital adjusts the moderating effect of compulsory citizenship behavior on employees’ job burnout via their perceptions of organizational justice.