中国居民社会治理满意度及其问题研究

摘要 在社会治理创新发展中，如何提升其科学化、精确化与专业化水平是社会各界的共同愿望与追求。居民满意度是社会治理创新的出发点与落脚点，在社会治理创新的视角下，通过对我国居民的社会治理满意度进行系统的分析研究，可以发现以下问题：其一，我国目前居民社会治理的满意度水平还有待提高；其二，资源的充足性与方便性是居民最看重的因素；其三，居住地区与居住社区类型均对居民社会治理满意度存在着显著影响，其中农村居民的总体满意度水平相对最高。根据当前社会治理的满意度情况，建议政府逐渐推动社会治理重心下移，提高社会治理智能化与专业化水平，注重多部门合作，提升服务的价值。
Abstract：Innovating social governance and improving its scientific, precise and professional level is the common aspirations and pursuits of all sectors of society. Residents' satisfaction is the starting point and ending point of social governance innovation. From the perspective of social governance innovation, this paper systematically analyzes the social governance satisfaction of Chinese residents. It shows that the satisfaction needs to be improved, the adequacy and convenience of resources are the most important factors for residents, both the residential area and the residential community have a significant impact on residents' social governance satisfaction, and rural residents have the highest level of overall satisfaction. The government should push down the focus of social governance, raise the level of intelligence and specialization in social governance, pay attention to multi-sector cooperation, and increase the value of social governance services.