全部 标题 作者
关键词 摘要

OALib Journal期刊
ISSN: 2333-9721
费用:99美元

查看量下载量

相关文章

更多...

Consumer’s Purchase Intention towards Luxury Retailer’s Social Media Advertisements —A Case Study of a Shoe Retail—UAE-Dubai Mall

DOI: 10.4236/sn.2019.81003, PP. 39-51

Keywords: Social Media Marketing, Purchase Intention, Luxury Brands, Consumer Behavior

Full-Text   Cite this paper   Add to My Lib

Abstract:

Digital marketing is considered the preferred method comparing to traditional marketing nowadays [1], but is it true for luxury and expensive products? Since the perception prevails that the concepts “luxury” and “digital” are quite incompatible [2], this paper aims to explore the effectiveness of digital marketing advertisements of luxury retailers, while also exploring consumer’s purchasing intent based on the viewing of such promotions. The overall goal is to provide a model of luxury purchase behaviour through harnessing social media. As a constructionist ontology-based researcher, I believe in multiple versions of reality which can evolve based on my target consumer experiences [3]. My epistemological stance is interpretivism with a subjective approach, inductively interacting with consumers to better understand what this “truth” means to them, incorporating textual material to support the analytical interpretations [4]. It is hoped this paper will inform fashion brands marketers about social media practice to achieve creation of purchase intention and ultimately achieve target sales. The paper is useful to both practitioners and academics in the fields of social media marketing and purchase intention. The research provides some initial insights into consumer perspectives of social media ads and online purchase behaviour.

References

[1]  Dubois, D. (2015) Proceedings of the “Online Luxury Retailing”, Conference, 30 April-1 May 2015, New York, NY.
[2]  Eisner, E.W. (1991) The Enlightened Eye: Qualitative Inquiry and the Enhancement of Educational Practice. Macmillan Publishing Company, New York.
[3]  Miller, K.D., Fabian, F. and Lin, S.J. (2009) Strategies for Online Communities. Strategic Management Journal, 30, 305-322.
https://doi.org/10.1002/smj.735
[4]  (2010) How to Influence Teen Girls Online. eMarketer.
https://www.emarketer.com/Article/How-Influence-Teen-Girls-Online/1008048
[5]  Ashley, C. and Tuten, T. (2015) Creative Strategies in Social Media Marketing: An Exploratory Study of Branded Social Content and Consumer Engagement. Psychology & Marketing, 32, 15-27.
https://doi.org/10.1002/mar.20761
[6]  Bernoff, J. and Li, C. (2008) Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review, 49, 36-42.
[7]  Bianchi, C. and Andrew, L. (2015) Investigating Marketing Managers’ Perspectives on Social Media in Chile. Journal of Business Research, 68, 2552-2559.
https://doi.org/10.1016/j.jbusres.2015.06.026
[8]  Strauss, A. and Corbin, J. (1990) Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Sage Publications, Inc., Newbury Park.
[9]  Milena, Z., Dainora, G. and Alin, S. (2008) Qualitative Research Methods: A Comparison between Focus-Group and In-Depth Interview. Annals of the University of Oradea: Economic Science, 4, 1279-1283.
[10]  Stephen, A.T. (2016) The Role of Digital and Social Media Marketing in Consumer Behavior. Current Opinion in Psychology, 10, 17-21.
[11]  Krueger, R.A. and Casey, M.A. (2009) Developing a Questioning Route. In: Focus Groups: A Practical Guide for Applied Research, Sage, Thousand Oaks, 35-60.
[12]  Price, L. and Arnould, E. (2000) Older Consumers’ Disposition of Special Possessions. Journal of Consumer Research, 27, 179-201.
https://doi.org/10.1086/314319
[13]  Guba, E.G. and Lincoln, Y.S. (1989) Fourth Generation Evaluation. Sage, Newbury Park.
[14]  Kim, A.J. and Ko, E. (2010) Impacts of Luxury Fashion Brand’s Social Media Marketing on Customer Relationship and Purchase Intention. Journal of Global Fashion Marketing, 1, 164-171.
https://doi.org/10.1080/20932685.2010.10593068
[15]  Bart, Y., Stephen, A. and Sarvary, M. (2014) Which Products Are Best Suited to Mobile Advertising? A Field Study of Mobile Display Advertising Effects on Consumer Attitudes and Intentions. Journal of Marketing Research, 51, 270-285.
https://doi.org/10.1509/jmr.13.0503
[16]  Jones, R. and Pitt, N. (1999) Health Surveys in the Workplace: Comparison of Postal, Email and World Wide Web Methods. Occupational Medicine, 49, 556-558.
https://doi.org/10.1093/occmed/49.8.556
[17]  Kim, A.J. and Ko, E. (2012) Do Social Media Marketing Activities Enhance Customer Equity? An Empirical Study of Luxury Fashion Brand. Journal of Business Research, 65, 1480-1486.
https://doi.org/10.1016/j.jbusres.2011.10.014
[18]  Chen, Q. and Wells, W. (1999) Attitude towards the Site. Journal of Advertising Research, 39, 27-37.
[19]  Glaser, B.G. and Strauss, A.L. (1967) The Discovery of Grounded Theory. Aldine Publishing Company, Chicago.
[20]  Midgley, W., Danaher, P.A. and Baguley, M. (2013) The Role of Participants in Education Research: Ethics, Epistemologies, and Methods. Routledge Ltd., Abingdon-on-Thames.
https://www.dawsonera.com:443/abstract/9780203078389
[21]  Merriam, S.B. (1998) Qualitative Research and Case Study Applications in Education. Jossey-Bass, San Francisco.
[22]  Rubin, H.J. and Rubin, I.S. (2012) Qualitative Interviewing: The Art of Hearing Data. 3rd Edition, Sage, Thousand Oaks.
[23]  Mcintosh, M.J. and Morse, J.M. (2015) Situating and Constructing Diversity in Semi-Structured Interviews. Global Qualitative Nursing Research, 2.
https://doi.org/10.1177/2333393615597674
[24]  Callow, J. (2012) The Rules of Visual Engagement: Images as Tools for Learning. Screen Education, 65, 72-79.
[25]  Gautam, V. and Sharma, V. (2017) The Mediating Role of Customer Relationship on the Social Media Marketing and Purchase Intention Relationship with Special Reference to Luxury Fashion Brands. Journal of Promotion Management, 23, 1-17.
https://doi.org/10.1080/10496491.2017.1323262
[26]  Patton, M.Q. (1990) Qualitative Evaluation and Research Methods. 2nd Edition, Sage, Newbury Park.
[27]  de Chernatonyand Martínez, B. (2013) Examining the Role of Advertising and Sales Promotions in Brand Equity Creation. Journal of Business Research, 66, 115-122.
https://doi.org/10.1016/j.jbusres.2011.07.030
[28]  Patton, M.Q. (2015) Qualitative Research and Evaluation Methods. 4th Edition, Sage, Thousand Oaks.
[29]  Howitt, D. and Cramer, D. (2014) Introduction to Research Methods in Psychology. Pearson Education, London.
https://www.dawsonera.com:443/abstract/9781292015750
[30]  Merriam, S.B. (2009) Qualitative Research: A Guide to Design and Implementation. Jossey-Bass, San Francisco.
[31]  Castillo-Montoya, M. (2016) Preparing for Interview Research: The Interview Protocol Refinement Framework. The Qualitative Report, 21, 811-831.
[32]  Pentina, I., Guilloux, V. and Micu, A.C. (2018) Exploring Social Media Engagement Behaviors in the Context of Luxury Brands. Journal of Advertising, 47, 55-69.
https://doi.org/10.1080/00913367.2017.1405756
[33]  Brinkmann, S. and Kvale, S. (2015) Interviews: Learning the Craft of Qualitative Research Interviewing. 3rd Edition, Sage, Thousand Oaks.
[34]  Fishbein, M. and Ajzen, I. (1975) Belief, Attitude, Intention, and Behaviour: An Introduction to Theory and Research. Addison-Wesley, Reading.
[35]  Berg, B.L. (1989) Qualitative Research Methods for the Social Science. 3rd Edition, Allyn and Bacon, Toronto.
[36]  Creswell, J.W. (2007) Qualitative Inquiry and Research Design: Choosing among Five Approaches. 2nd Edition, Sage, Thousand Oaks.
[37]  Lin, L.-F., Li, Y.-M. and Wu, W.-H. (2015) A Social Endorsing Mechanism for Target Advertisement Diffusion. Information and Management, 52, 982-997.
https://doi.org/10.1016/j.im.2015.07.004
[38]  Baker, T.L. (1994) Doing Social Research. 2nd Edition, McGraw-Hill, Inc., New York.
[39]  Kapferer, J.N. (2009) The Specificity of Luxury Management: Turning Marketing Upside Down. Journal of Brand Management, 16, 311-322.
https://doi.org/10.1057/bm.2008.51
[40]  Yin, R.K. (2009) Case Study Research: Design and Methods. 4th Edition, Sage Publications Ltd., London.
[41]  Godey, B., et al. (2016) Social Media Marketing Efforts of Luxury Brands: Influence on Brand Equity and Consumer Behavior. Journal of Business Research, 69, 5833-5841.
https://doi.org/10.1016/j.jbusres.2016.04.181
[42]  Montaner, T. and Pina, J.M. (2008) The Effect of Promotion Type and Benefit Congruency on Brand Image. Journal of Applied Business Research, 24, 15-28.
[43]  Jones, S.R., Torres, V. and Arminio, J. (2014) Issues in Analysis and Interpretation. In: Negotiating the Complexities of Qualitative Research in Higher Education: Fundamental Elements and Issues, 2nd Edition, Routledge, New York, 157-173.
[44]  Phan, M., Thomas, R. and Heine, K. (2011) Social Media and Luxury Brand Management: The Case of Burberry. Journal of Global Fashion Marketing, 2, 213-222.
https://doi.org/10.1080/20932685.2011.10593099
[45]  Blee, K.M. and Taylor, V. (2002) Semi-Structured Interviewing in Social Movement Research. In: Klandermans, B. and Staggenborg, S., Eds., Methods of Social Movement Research, University of Minnesota Press, Minneapolis, 92-117.

Full-Text

Contact Us

service@oalib.com

QQ:3279437679

WhatsApp +8615387084133