Academic literature on business management indicates employee job satisfaction as a key workplace
factor. Increased productivity is often construed as a dividend accruing from
job satisfaction. Therefore, organizations strive hard through organizational
policies and processes to ensure employees are satisfied with their jobs. Work
volition is generally understood as the degree of freedom organizationally
available to choose a job profile. This paper explores the role of work
volition in job satisfaction. It is assumed that chosen work roles catalyze the
process of job satisfaction. The paper factors in internal and external job
satisfaction as contributors to overall job satisfaction. The results from this
work reported a significant impact of work volition on both internal and external
satisfaction.
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