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OALib Journal期刊
ISSN: 2333-9721
费用：99美元
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动态层次分析法在客户关系管理系统中的应用
DOI: 10.3969/j.issn.1671-7627.2004.05.021, PP. 81-86
Keywords: 数据挖掘,层次分析法,客户关系管理
Abstract:
提出了一种基于动态的层次分析方法(analytichierarchyprocess)的最优客户选择算法.根据ahp方法确定权重矢量和评价矩阵,再通过运算求出决策矢量,最终实现对候选客户的排序和选择,以帮助解决客户关系管理系统中的最优客户选择问题.
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