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论政府绩效信息的全程管理导向绩效管理有效性的提升

DOI: 10.15936/j.cnki.10083758.2015.02.011, PP. 175-180

Keywords: 政府绩效管理,绩效信息,全程管理,有效性

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Abstract:

绩效信息促进绩效改进的前提是其有用且可靠、可被获取及理解,特别是绩效管理能与组织目标、决策、管理过程的有机整合,这依赖于从全程管理的视角对绩效信息予以审视:在信息收集阶段需准确定位绩效管理系统目的及角色,充分考量信息接收者及使用者的需求与偏好,确保绩效测量的信度与效度及信息的质量;在传递报告阶段需将信息及时、完整、准确地传递给接收者,根据听众差异而区分进行报告,以适合的技术与形式叙述和呈现绩效信息;在信息使用阶段应获取并强化政治支持,促使绩效信息与战略目标及管理系统的动态整合,有效连接行动以实现绩效改进。

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