Each
employee’s performance is important in an organization. A way to motivate it is through the application of reinforcement theory which
is developed by B. F. Skinner. One of the most commonly used methods is
positive reinforcement in which one’s behavior is
strengthened or increased based on consequences. This paper aims to review the
impact of positive reinforcement on the performances of employees in
organizations. It can be applied by
utilizing extrinsic reward or intrinsic reward. Extrinsic rewards include salary, bonus and fringe benefit while
intrinsic rewards are praise, encouragement and empowerment. By applying
positive reinforcement in these factors, desired positive behaviors are
encouraged and negative behaviors are eliminated. Financial and non-financial
incentives have a positive relationship with the efficiency and effectiveness
of staffs.
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