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How Kuwaiti managers can accept the multisource feedback for development purpose in the Organization?

Keywords: Human Resource Management , Performance Appraisal , Human Resource Development , Culture , Kuwait

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Abstract:

As performance appraisal method known as multisource feedback (MSF) or 360° feedback was popular in Western organizations for decades, it is questionable if the practice will offer similar benefits at international level. In this article, the literature on multisource feedback and comparative culture is reviewed. Based on best practices suggested from literature, a research was conducted at the two large-size organizations in Kuwait. This research found that managers can accept the multisource feedback for development purpose. Discussion shows as a member of Middle East countries, Kuwaiti has very different cultural characteristics from the U.S. As a result, it can be expected that Kuwaiti work-related values that effect performance appraisal practice will be very different as well.

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