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THE INFLUENCE OF SKILL LEVELS ON JOB PERFORMANCE OF PUBLIC SERVICE EMPLOYEES IN MALAYSIA

Keywords: State Government employees , skill levels , performance

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Abstract:

This study is to investigate the skill levels of the state government employees. The study proposed two predictor variables i.e. experiences and training perceptions associated with job performance. The questionnaire consisted of five pages close-ended was designed to measure (1) experience, (2) training perceptions and (3) job performance. Factors 1 to 2 are the independent variables and factor 3 is the dependant variable. The questionnaires were then distributed to 150 excellent state government employees via their administrators. 135 sets were completed and used for data analysis- yielding a response rate of 90 per cent. The data solicited were then analyzed using SPSS software where a correlation analysis was done to see whether there were relationships between predictor variables and job performance. None of the predictor variable was found to have positive relationships with the performance. This situation showed that skill levels of the employee have no effect on their performance.

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