Statistical Modelling Based on Frequency of the Quality Of Tourist Products and Services. Analysis from the Point Of View of the Customers of Tourist Accommodation Structures of Vatra Dornei Area

Analysing the multitude of aspects related to the complex tourist movement, we can say that the increasing volume and the complexity of the accommodation offer generated the development of a true tourism industry. By its nature, tourist phenomenon is highly complex. In what concerns the quality, it has become an extremely important element nowadays for the accommodation units in the field of rural tourism, determining “competitiveness” at the highest degree. In the area of Romanian tourism, it is necessary to assure a continuous improvement of the quality performance of the accommodation services, in order to accomplish the objectives of quality.