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基于公平理论的消费者购买行为分析
Analysis of Consumer Purchase Behavior Based on Equity Theory

DOI: 10.12677/mom.2011.13012, PP. 60-62

Keywords: 公平理论;公平感知;产品感知;服务感知;购买行为
Equity Theory
, Perceived Justice, Product Perception, Service Perception, Purchase Behavior

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Abstract:

本文以亚当斯的公平理论为基础,分析了影响消费者的购买行为发生的因素,即只有当消费者对其购买过程的感知是公平的时候,消费者的购买行为才会发生,而影响这种感知的因素主要包括两方面:产品感知和服务感知。进而对企业如何引导消费者购买行为的发生提出了一些策略建议。
Factors affecting consumer purchase behavior were analyzed in this article based on Adams equity theory, namely consumer purchase behavior occurred only when they had perceived justice on purchase be- havior, which was effected by two factors—product perception and service perception. Furthermore, puts for- ward some policies and suggestions for enterprise on how to guide the occurrence of consumer purchase be- havior.

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