Protestant ethics in ER nurses and doctors' training. Some acquisitions and considerations before and after a training course

The article explores some of the preliminary reasons for and effects of a training course on “Institutional, organisational and professional identification processes”, carried out at Aosta local Health Authority Accident and Emergency Dept. The article is based on the analysis of a number of critical points that emerged ex ante, in itinere ed ex post regarding a complex and rarely examined topic, focusing on how training makes it possible to explore latent aspects of the organisation. The use of an appropriate methodology has revealed explicit requests for greater attention to typically organisational aspects, which are typically neglected in the Public Services. The hypothesis put forward is that the same dimensions could provide a focus for research and productive application. The article suggests that methodologies and instruments developed in the public sector achieved an adequate degree of managerial knowledge to be “translated” into a National Health Service Accident and Emergency Department setting.