Giving Voice To Employees And Spreading Information Within The Firm: The Manner Matters

The aim of this paper is to verify empirically whether giving voice to employees and spreading information within the firm increase job satisfaction, while thoroughly analyzing if different means imply different consequences. The analysis was carried out using a British data set: ``Changing Employment Relationship, Employment Contracts and the Future of Work Survey (Working in Britain 2000)’’. An ordered probit model was used for estimation. The results con rm the effects of individual features on job satisfaction, as highlighted inprevious studies. The analysis shows that job satisfaction can be enhanced by spreading information within the organization and by giving voice to employees, but the management must choose communication strategies perceived as reliable by the employees.