Using DEMATEL Method to Analyze the Causal Relations on Technological Innovation Capability Evaluation Factors in Thai Technology-Based Firms

This study analyzes the technology innovation capabilities (TICs) evaluation factors of enterprises by applying the Decision Making Trial and Evaluation Laboratory (DEMATEL) method. Based on the literature reviews, six main perspectives and sixteen criteria were extracted and then validated by six experts. A questionnaire was constructed and answered by eleven experts. Then the DEMATEL method was applied to analyze the importance of criteria and the casual relations among the criteria were constructed. The result showed that the innovation management capability perspective was the most important perspective and influenced the remaining perspectives. This work also presents the significant criteria for each perspective.