Tourism Industry : New Managerial Practices & Techonology Implementation (India)

Tourism industry with its second position inall industries after petroleum is now with the newstrategic horizons to explore the resources and optimizethe available options of tourism. Increasingly,organizations and destinations, which need to compete,will be forced to manage. Unless the current tourismindustry improves its competitiveness, by utilizing theemerging innovative management methods and IT skills,there is a danger for exogenous players to enter themarketplace, jeopardizing the position of the existingones. Only creative and innovative suppliers will be ableto survive the competition in the new millennium. Thispaper provides a framework for the utilization ofmanagerial practices and technology in tourism byadopting a strategic perspective. A continuous businessprocess re-engineering is proposed in order to ensure thata wide range of prerequisites such as vision, rationalorganization, commitment and training are in place, sothey can enable destinations and principals to capitalizeon the unprecedented opportunities emerging throughmanagerial practices and new technology