TRUST AND DISTRUST IN DECISON-MAKING PROCESSES

Trust has been one of the most discussed topics in research on decision-making processes in organizations since early 1990s. the notion of distrust, however, has been rarely investigated. Authors of this text analyze existing literature looking for possible conceptualizations of both trust and distrust and they highlight possible sources of this imbalance in the debate. They also argue, basing on some empirical research, that distrust should be positioned as an autonomous research problem and that its dominant concept - as a mirrorimage of trust – should be finally questioned.