EFFECT OF HUMAN CAPITAL ELEMENTS ON ORGANIZATIONAL COMMITMENT IN BUSINESSES AND A STUDY IN THE BANKING SECTOR IN KIR EH R PROVINCE

Organizational commitment of employees must be improved for the success of contemporary businesses. Employees are the driving force and human capital of businesses. In this study, to investigate the relationship between the elements constituting the human capital and elements constituting organizational commitment and the level of impact, a questionnaire was applied to businesses having activities in the banking sector of K r ehir Province, Turkey. In the said questionnaire, the human capital scale consists of “quality of employees”, “working relationships”, and “development of employees” elements, while organizational scale consists of “affective commitment”, “continuance commitment” and “normative commitment” elements. In addition, whether or not assessments of the employees differed according to certain variables was analyzed using t-test and ANOVA test. As a result of these analyses, it was found that development of employees is the most important factor that affects the organizational commitment positively.