Human Services Information Technology: A Shared System

From surveyed responses and evolving technologies, technical issues related to developing a secure county/regional based human services information systems solution are identified. Components of such a system are identified and discussed as to their viability to successfully design and implement shared data between government agencies and non-profit groups throughout Lake County and the State of Indiana. Some of these components are a common intake function, master client/family index to including client education, training and history components, a master provider index, case coordination/management sys-tem, and the use of E-forms to reduce traditional paper processing and encourage more efficient usage of data storage and retrieval technologies within a client-centric environment.